Over half of the petitions raised concerns that virtual proctoring drove inequality and damaged mental health:īias and other concerns related to AI are nothing new, as YR Media’s own newsroom has reported through stories featuring leading voices in AI, explorations of deepfakes in music and beyond, and an interactive investigation into facial recognition systems. Privacy - mentioned in 72 of the 79 petitions - was the issue cited the most. Petitions were launched across 28 states. Our data analysis of 79 petitions against virtual proctoring software in the United States echoed these themes. Some raised issues related to digital privacy, others about racial and other forms of bias within the technology. Many also expressed concern that these companies violated their rights in one way or another. Students I spoke with reported that using proctoring software added significant anxiety to the already-stressful situation of taking a high-stakes test, and that the anxiety could affect their performance. I spent several months looking into the rise of various virtual proctoring companies, the effects they’re having on students, and whether, in the eyes of students, the benefits outweigh the costs. By and large, the chatter amongst my friends hasn’t been good. I’m a freshman virtually attending classes at University of California at Santa Cruz, and I’ve heard lots of stories from students using proctoring software for tests. “Nothing really changed about our service, but the fact that we were not really an option in 2020: we were a requirement to continue to work.” “The pandemic put everyone in a situation where they had to use this,” Morgan said of virtual proctoring. Jarrod Morgan, founder and chief strategy officer of ProctorU, told YR Media: “We feel very strongly that we should protect the education industry and the integrity of exams.” Another large-scale virtual proctoring service is ProctorU, which reported proctoring over 5,000,000 exams. In May 2020, Proctorio's Chief Executive Mike Olsen told the New York Times that after campuses started going remote because of the pandemic, his virtual proctoring company grew 900 percent. (Photo courtesy of Zoe Harwood.)ĮxamSoft isn’t the only such product on the market. Jack Schutte, a first-year student at UC Santa Cruz, shared his experience over text with YR Media during his first time taking an exam with ProctorU.
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